Free remote support software for windows 7

Control a total of 10 computers with this program. Install Host on a Windows computer to gain permanent access to it. Or just run Agent , which provides spontaneous support without installing anything—it can even be launched from a flash drive. The host computer obtains an Internet ID that a client uses to make a connection.

The Viewer program connects to the host or agent software. Download a portable version of the Viewer if you'd rather not install anything. Connecting the Viewer to the Host or Agent doesn't require any router changes like port forwarding, making setup very easy. The client just needs to enter the Internet ID number and password.

There are also client applications that can be downloaded for free for iOS and Android users. Different modules can be used from the viewer so you can actually access a computer remotely without even viewing the screen, though screen-viewing is definitely Remote Utilities' main feature. Here are some of the modules Remote Utilities allows: A remote task manager , file transfer, power control for remote rebooting or WOL, remote terminal access to Command Prompt , remote file launcher, system information manager, text chat, remote registry access, and remote webcam viewing.

In addition to these features, remote printing and viewing multiple monitors is also supported. Unfortunately, configuring Remote Utilities can be confusing on the host computer since there are lots of different options.

There's also a version for Linux and macOS, but both are in beta and might not work as well as the Windows edition. DWService is a free and open-source project that truly simplifies remote access. The host installs or temporarily runs the program, and the client logs in via any web browser to run commands, control the screen, or control files and folders. The host has two options: download the DWAgent , and then run it for on-demand, one-time access great for tech support , or install it for permanent remote access ideal if it's your own computer.

If you choose the run option instead of the install option, you're given a user code and password that the client needs to reach the computer.

Otherwise, enter the code and provided by the client so that they can have always-on access to the host computer. The client has it easy if the host uses the on-demand option. Log in through the link below and enter the code and password that shows on the host's DWAgent program window.

That's it! If the host installed the program, the setup procedure is a little more involved. Make a user account through the link below it's totally free , and then add a new agent to your account. Give the code to the host during the program installation. DWService has a handful of tools.

They let you create all sorts of text-based files; browse through the file system to make, edit, or remove files, and upload or download files to and from the host; run Command Prompt commands; view basic system information, shut down tasks, and start or turn off services.

Chrome Remote Desktop is an extension for the Chrome browser that lets you set up a computer for remote access. The way this works is that you install the extension to either get a random code you can share with someone else for spontaneous support get that code here , or a PIN that you can use to get on the computer at any time from your own Google account.

To connect to the host browser, sign on to Chrome Remote Desktop through another web browser using the same Google credentials or using a temporary access code generated by the host computer. Because you're logged in, you can easily see the other PC name, from where you can simply choose it and begin the remote session. There isn't a chat function like you see with similar programs, but it's very easy to configure and lets you connect to your computer or anyone's from anywhere using just your web browser.

What's more is that you can remote into the computer when the user doesn't have Chrome open, or even when they're completely logged out of their user account. Since it runs entirely within Chrome, it can work with any operating system that uses that browser, including Windows, Mac, Linux, and Chromebooks.

For a simple tool with some great features, you might consider the free remote access service Getscreen. If you need to quickly get into someone's computer without messing around with logins or installations, this is what you're after. There's file sharing, a built-in chat window, buttons for common keyboard shortcuts e. The computer that will be connected to needs to download and open the software. Installation is not required, but it can be fully installed if this computer will need to be accessed remotely permanently.

There are two ways to get the client connected. One is to log in to the client's user account with their email and password, a great option if they'll be getting into this computer a lot. The other way to use Getscreen. With this anonymous session, whoever you give the link to will have access to your computer without needing a password.

This is perfect for spontaneous technical support, but know that the connection time is limited when the program is used anonymously like this. There are a couple of ways to access the remote computer. If you logged in to your account in the host program, then you have permanent access which means you can visit the link below to log in to the same account in a web browser to access the other computer.

Another way is if the host didn't log in to the account. The host can provide a URL that you can open from your device to automatically have access to the remote PC without needing your account information. Free users are faced with a few limitations that can be lifted only if you pay: just two computers can be linked to your account at once and file transfers are limited to 50 MB per file.

It works on Windows, macOS, and Linux. You can control the computer from any device with a web browser or through the dedicated Android app. Windows Remote Desktop is the remote access software built into the Windows operating system. No additional download is necessary to use the program. To enable connections to a computer with Windows Remote Desktop, you must open the System Properties settings accessible via Settings W11 or Control Panel and allow remote connections via a particular Windows user.

You do have to set up your router for port forwarding so another PC can connection to it from outside the network, but this is usually not that big of a hassle to complete. The other computer that wishes to connect to the host machine must simply open the already installed Remote Desktop Connection software and enter the IP address of the host.

Most of the other software in this list have features that Windows Remote Desktop doesn't, but this method of remote access seems to be the most natural and easiest way to control the mouse and keyboard of a remote Windows PC. Once you have everything configured, you can transfer files, print to a local printer, listen to audio from the remote PC, and transfer clipboard content. However, while all versions of Windows can connect to other computers that have incoming connections enabled, not all Windows versions can act as a host i.

If you're using a Home Premium version or below, your computer can only act as a client and therefore cannot be accessed remotely but it can still access other computers remotely. Incoming remote access is only allowed on Professional, Enterprise, and Ultimate versions of Windows. In those editions, others can remote into the computer as described above. Something else to remember is that Remote Desktop will kick a user off if they're logged in when someone connects to that user's account remotely.

This is vastly different from every other program in this list—all the others can remote in to a user account while the user is still actively using the computer. UltraVNC works a bit like Remote Utilities, where a server and viewer is installed on two PCs, and the viewer is used to control the server. At installation, you're asked if you wish to install the Server , Viewer , or both.

Install the Server on the PC you wish to connect to. You can install Server as a system service so it's always running. This is the ideal option so you can always make a connection to it with the client software. To make a connection with the Server , you must install the Viewer portion during setup. After configuring port forwarding in your router, you'll be able to access the host computer from anywhere with an internet connection—either via a mobile device that supports VNC connections, a PC with the Viewer installed, or an internet browser.

All you need is the Server's IP address to make the connection. UltraVNC supports file transfers, text chat, clipboard sharing, and can even boot and connect to the server in Safe Mode. The download page is a little confusing—first select the most recent version of the software, and then choose the bit or bit setup file that will work with your edition of Windows.

Windows 11, 10, 8, and 7 users can install and use this software. This is another completely portable remote access program. The computer that will be controlled by the client simply needs to share their ID and password with the other computer. For the computer that will be performing the remote access, press Connect and enter the host's ID and password. Available for personal and enterprise use, Remote Utilities has a lot of effective remote access capabilities.

For example, available modules include a task manager, file transfer, power control, and text chat, just to name a few. However, the primary limitation—aside from the limit of 10 connections—is that Remote Utilities only works on Windows. On one hand, I can see where people are coming from. For instance, if an end user is having a problem that calls for your attention, you want to help them get back up to speed without putting them and their workstation out of commission for hours on end.

This puts IT professionals in a bind. So how can you make this happen? Well, you probably need remote desktop software.

This software can help you take over computers that have already given you permission to do so, and that includes everything: mouse, keyboard, and all. Free remote desktop software can give you some of the primary capabilities IT teams need. All communications are protected by bit AES encryption.

The Zoho Assist package includes a live chat system and an integrated file transfer utility. The technician can open up multiple sessions on the same remote machine, enabling user-visible actions in one window and operating system actions in another.

It is also possible for the technician to show the customer his own screen in the interests of giving a system tour or usage instructions without having to grant that prospective buyer an account.

Apart from the remote desktop utility, Zoho Assist includes full remote access features that include automation for bulk research and updates across endpoints.

For a completely free remote desktop system, check out the Free Edition of Zoho Assist. This package will operate for one technician and allows contact to five remote computers, but only one at a time.

This is a particularly interesting service for independent, freelance support technicians because it includes all of the tools needed to communicate with a user that needs help. The service is delivered from the cloud and is charged for by subscription with a rate per technician per month. That means that the entire system is available to independent technicians as well as teams working for MSPs and large organizations.

It is also possible to access the operating system without going through the desktop of the remote device. The Take Control system is available at two levels, with the higher level being called Take Control Plus. The higher level is particularly useful for supervised technicians because it includes session monitoring and technician performance reporting functions. Take Control Plus also includes a user survey to evaluate the competence of each technician.

The service can be paid for by the month or by the year. The annual payment plan works out cheaper. However, be aware that you have to pay for the service period in advance. SolarWinds offers it on a day free trial. TeamViewer is an industry leader. This remote desktop system has been installed more than two billion times , which shows its popularity.

We put this remote desktop system near the top of our list because it is a very comprehensive commercial product that allows free use by private individuals. However, if you need a remote desktop program for business use, you will have to pay. As the name suggests, TeamViewer is aimed at team collaboration and has a number of group communication features that make this more than just a remote desktop sharing tool.

These include video conferencing utilities and demonstration broadcasting. The remote connection tool relies on two-factor authentication to enhance security and all transmissions are protected by bit AES encryption.

The controller software can be accessed from Android mobile devices. The system also includes a secure file transfer facility and script execution capabilities in the console. Although you have to pay for the Business Edition of TeamViewer, you can get it for free for an assessment on a day free trial.

Atera is a support package for managed service providers MSPs. Another utility in the package is a Help Desk system , which includes a portal for access by the user community and a dashboard for use by technicians when they are working on a ticket. The Help Desk dashboard gives access to a remote desktop system, which is actually Splashtop , which you read about above.

The interface includes a chat system so that the technician can guide and advise the user as he explores the remote endpoint and produces a solution for the problem raised on the support ticket.

Atera is a cloud-based service and is accessed through any standard web browser. The service can also be accessed through a special app that is available for free for mobile devices.

The platform is charged for on a monthly or yearly subscription per technician. You can get a day free trial and test the Atera system before you sign up for a subscription. You can use a Google Chrome browser as a remote desktop viewer.

The device that is being accessed needs a program installed on it. This is the agent program. Once that is running you can allow access to anyone by giving them a PIN. The viewer is browser-based and accesses any device over the internet. The system will work on any operating system that can open Google Chrome and there are also apps for Android and iOS devices.

Communications over the internet are protected by HTTPS , which is the same security system that protects credit card information when you buy things on the web. Microsoft produces a remote desktop connection system that is free to use and grants access to computers running the Windows Professional , Windows Enterprise , or Windows Server operating systems.

You can access a remote machine from a mobile device as long as it runs Windows Mobile. It is also possible to use an Xbox One as either the remote device or the accessor. You can access up to ten devices with one Microsoft account through this program. A big advantage of this system is its easy integration into the operating system of your computer. There is no user profile restriction on the use of this software, so businesses can use it for free. Remmina is an open-source project. Individuals and businesses are allowed to use this remote desktop system for free.

There are services on this list that are only available for Windows. The console has a tabbed interface, so you can open connections to many remote computers at once.

As it is an open-source system, you can also download the code and adapt it to your own requirements.